Sections

General Information

What do I need to use AppSpace?

You will need Internet access and a web browser with Adobe Flash 10 or later installed, JavaScript enabled, pop-up blockers disabled, and a recommended minimum screen size of 1024x768.

Which browsers does AppSpace support?

AppSpace has been fully tested and runs in Firefox 3.0 or Internet Explorer 7 or 8 web browsers.

How long is my free trial period?

From the day you register, you have 30 days to use the full feature set of AppSpace for free.

What are my subscription options after my free trial period ends?

We will automatically contact you upon completion of your trial period and present you with options. If you enjoy AppSpace and would like to continue using it, we have variable subscription options to suit your business needs.

Can AppSpace be purchased outright?

AppSpace can be purchased for dedicated on-premise enterprise solutions. Please contact a Nexus On-Demand representative in your region for more information about enterprise purchases.

Infrastructure & Support

What are the infrastructure requirements to run AppSpace in an enterprise environment?

AppSpace can be installed on-premise in an enterprise environment and integrated into the existing IT infrastructure. This gives IT network administrators more control over how IT policies are implemented and define how an AppSpace Application Server is setup for operation within the network infrastructure.

An on-premise setup of AppSpace requires the following recommended server hardware:

  • 2x Intel® Xeon® Quadcore processors or equivalent
  • 8GB RAM or more
  • 3x250GB 7.2K RPM RAID5 hard drives
  • Dual 10/100/1000 NIC
  • Windows Server® 2008 Standard x64 OS

    • Can AppSpace be installed in a secure internal network?

    Yes. AppSpace can be used within a secure internal LAN to manage and distribute apps and content. All apps and content within the internal network are visible only to authorized network devices within the secure network.

    Can AppSpace be integrated with third-party databases?

    Yes, AppSpace can communicate with third-party databases with data sources.

    Does AppSpace provide an API for custom integration?

    Yes. AppSpace is designed as an enterprise application platform and provides an extensible API (Application Programming Interface) that allows third-party developers to extend the capabilities of apps and integrate with other software systems and hardware devices. A plug-in architecture enables developers to create custom business logic to communicate with the AppSpace software framework.

    What are my technical support options?

    AppSpace offers an online support system for registered users to submit support tickets and generate feedback.

    Apps & Widgets

    What is an app?

    An application is a collection of layouts and widgets that have been programmed to run at a specific time, duration and location. Each application is designed to cater to a specific media location and purpose, e.g. Main Entrance Information Display or Elevator Lobby Advertising Panel.

    What is a widget?

    A widget is a visual representation of content and data. Widgets are the building blocks of applications. The content and data they display can include videos, images, text, RSS and other media.

    What kind of apps can be created in AppSpace?

    You can create passive, interactive and videowall applications in AppSpace

    How are apps created in AppSpace?

    Apps are created using an online design tool on AppSpace called the Visual Editor. The Visual Editor is a graphical user interface that has a design layout similar to most design tools and gives access to all the important components of an application including the arrangement and placement of widgets, access to widget properties, advanced scripting and much more.

    How many apps can I create in AppSpace?

    The number of apps you can create in AppSpace is unlimited.

    Where can I find information about using widgets?

    AppSpace provides user guides for all the widgets and gives you step-by-step instructions on how to use them. Video tutorials showing all of the widgets in use are also available directly from within AppSpace.

    What types of content does AppSpace support?

    Supported content includes the following:

  • Images (JPG/JPEG, PNG, TGA, TIFF)
  • Videos (WMV, MPEG-2, MPEG-4 and MOV with proper third-party codec support)
  • Audio (WAV, WMA, MP3)
  • Adobe Flash
  • PDF
  • Microsoft PowerPoint
  • Web pages
  • RSS

    • View a list of all supported media and data in AppSpace »

    How do I run apps created in AppSpace?

    AppSpace publishes applications through Nexus Media Players. This software is installed on target displays, with each player being given a unique name and description to identify it. All these players form your publishing platform, which you can manage remotely through the Player Workspace. The latest version of the Nexus Media Player may be downloaded from AppSpace.

    Account Management

    Can I rebrand the look and feel of AppSpace to match my business or organization?

    Yes, you can if you are subscribed to the On-Premise enterprise solutions. Please contact a Nexus On-Demand representative in your region for more information about enterprise purchases and how it can suit your business needs.

    Does AppSpace support multiple user accounts?

    Yes, AppSpace is a multi-tenanted system that allows multiple users and multiple networks to operate together. The number of accounts supported is depending on your subscription package.

    Does AppSpace support user access rights and permissions?

    Yes, account administrators can assign permissions for specific users to control only specific content or layouts that have been scheduled for a pre-determined time period. These user roles can be updated at any time and adjusted to new requirements as needed.